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FAQ

Frequently Asked Questions

Everything you need to know about renting with SewaLokasi.

How do I book a studio?
Simply browse our location listings, select your preferred studio, check the availability on the calendar, and click the "Book Now" button. Follow the prompts to complete your reservation.
What is the cancellation policy?
Cancellations made 7 days before the booking date are eligible for a full refund. Cancellations made within 3-7 days will receive a 50% refund. No refunds are issued for cancellations made less than 3 days in advance.
Are there any hidden fees?
No, we believe in transparent pricing. The price you see includes the rental fee and basic equipment. Any additional services or specialized equipment will be clearly listed as add-ons during the booking process.
Can I visit the location before booking?
Yes, we encourage site visits! You can schedule a 15-minute tour of any location by contacting our support team or using the "Schedule Tour" button on the location detail page.
Do you provide equipment insurance?
Basic venue insurance is included, but we highly recommend that you have your own production insurance for your crew and rental equipment to ensure full coverage.